Sr. Business Systems Analyst

Stakeholder Enablement & Change Management

• Facilitate requirements gathering workshops with business partners to ensure stakeholders’ needs are effectively captured and turned into accurate requirements. Generate professional requirement docs, Visio flowcharts and process diagrams

• Perform tightly managed and guided vendor selection on software solutions and tools, provide tangible recommendations

• Implementation Ownership: Work with implementation partners to ensure software projects are executed within allocated timeframes and budget, proactively raise any issues with management

• Training & Adoption: Develop and conduct role-based training (live and LMS) for everyone from field admins to external partners on solutions being deployed. Conduct "floorwalking" and office hours to ensure our team feels empowered by their digital tools.

• Serve as the liaison to 3rd party vendors for escalations, enhancements, and roadmap alignment.

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Global Orchestration & Agile Delivery

• Act as the Scrum Master for internal digital initiatives. Ownership of JIRA/Confluence is essential—you will manage the backlog, run stand-ups, and ensure clear "Go/No-Go" readiness.

• Orchestrate the daily workflows of nearshore (Colombia) and offshore (Philippines) development teams, ensuring our global development model stays on track and meets H&M’s rigorous quality standards.

• Define and execute User Acceptance Testing (UAT) and cutover plans. You are the final gatekeeper for quality before a tool hits our construction workflows and sites.

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Data Migration, System Integration & Automation

• Lead end-to-end data migration from legacy systems to our modern environment with minimal disruption to business.

• Collaborate with stakeholders to configure seamless integrations between Trimble Vista (ERP), HubSpot (CRM), and our project scheduling/cost and document management solutions.

• Act as the primary technical bridge to Databricks and 3rd party developers to ensure field data flows accurately into our data lake for high-level BI reporting.

• Act as a champion for our AI Adoption journey, you will get training and you will champion it for others

• Find meaningful ways to implement automations, process improvements and remove duplication and manual redundancy

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• Bachelor of Science in Business, Tech Engineering, Mechanical or Civil Engineering or equivalent.

• 10 to 15 years of experience in an engineering or construction environment for large capital projects delivering for energy, chemicals, or related industries.

• Proven track record in project management support on various major information technology initiatives

• Must have previously worked in a similar capacity for at least 5+ years.

• Strong project engineering background with high attention to detail is a MUST.

• Mastery of JIRA and Agile/Scrum methodologies.

• Familiarity with Trimble Viewpoint Vista, HubSpot, and Project Management systems (ProCore, InEight).

• Proficiency in Power BI and a functional understanding of Databricks/SQL.

• Excellent facilitation, training, and stakeholder management skills; the ability to bridge business and IT.

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• Occasionally lift objects weighing up to 25 pounds

• Sit for long periods of time

• Occasionally stoop, kneel or crouch

• Use hands and arms to reach for, grasp and manipulate objects

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